Accessibility statement

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the standard adopted for Nigerian government websites. In practice that means the site should work for you if you use a screen reader, navigate by keyboard alone, need larger text, or find low-contrast text difficult to read.

What we have done

• Every page can be operated with a keyboard, and the focused element is always visibly outlined.
• A “skip to main content” link lets you jump past the navigation.
• Headings follow a proper order, so screen reader users can navigate by structure.
• Images carry text alternatives, and decorative graphics are hidden from screen readers.
• Text contrast meets the AA threshold against its background.
• Motion is kept minimal and nothing blinks. The photographs on the home page change on their own, so they carry a pause button, they stop while you are hovering or tabbing through them, and they never start at all if your device asks for reduced motion — which also removes the rest of the animation on the site.
• The layout reflows down to small phone screens without horizontal scrolling.
• Forms have visible labels, and errors are explained in plain language.
• When a form has errors, they are listed together at the top as well as beside each question. Each item in that list is a link that takes you to the question it is about, and your screen reader is told about the list as soon as it appears.
• Application forms tell you which questions are optional, in words rather than by leaving out a mark. Where a question has a hint, the hint stays on screen while you type instead of vanishing the moment you start.
• Every application form has a review step before you submit, so you can read back what you have written and correct it, and it gives you a printable receipt with your reference number afterwards.
• Programme applications work without JavaScript. The form is the same either way — if your browser cannot run the in-page version, you get the same questions as an ordinary web page, and the same reference number at the end. You are never shown a form that cannot submit.
• For the contact, feedback and newsletter forms, which do need JavaScript, we show you the phone number, email address and postal address instead of a form that cannot submit.
• We will complete an application with you over the phone or in person if you would rather, and read your reference number back to you. Ask and we will read any question aloud.

What still falls short

We would rather tell you than let you discover it:

• The site is currently published in English only. Hausa translation is in progress and is a priority, because a digital literacy programme that only speaks English excludes many of the people it is meant to serve.
• Documents published as PDFs may not yet be fully tagged for screen readers. If you need one in an accessible format, ask us and we will provide it.
• We have not yet completed an independent accessibility audit. It is scheduled alongside the site's security assessment before launch.
• The questions on an application form are set by our staff rather than fixed in the website, so a badly worded question is possible. The form still labels and describes whatever it is given, but if a question is unclear or you cannot answer it as asked, tell us and we will fix the wording — and take your application over the phone in the meantime.

Getting content another way

If you cannot use part of this website, you do not have to. Anything published here is available by phone on (234) 903 322 2444, by email at info@kasitda.kn.gov.ng, or in person at Kano State Government House, Kano, Nigeria during office hours (Monday–Friday, 8:00 am – 5:00 pm). We can provide information in large print or read it to you over the phone, and forms can be completed on your behalf.

Reporting a problem

Tell us through the feedback form, by email, or by phone. Please describe what you were trying to do and what got in the way. We respond to accessibility reports within 72 hours, and we treat them as defects rather than suggestions.